Saturday, December 1, 2012

L07: Emotional Intelligence and Interpersonal Skills for Leaders

 
 



For leadership communication, emotional intelligence and cultural literacy are as important as the strategy, writing, and speaking skills. Besides, they are necessary skills that allow you to interact with and lead others effectively, and key to interacting with others and managing relationships successfully is communication.
 
Strong emotional intelligence and outstanding interpersonal skills are important qualities needed in a good leader. Emotional intelligence allows the leader of a group to communicate and connect with others effectively. The successes of our interactions with others depend on the way we communicate with them: The basis of any relationship is communication be it sign language, body language, e-mail, or face-to-face conversation. To appreciate the value of emotional intelligence the leaders must have the ability to reveal emotional intelligence through their communication and style. Increasing our own self awareness: The first step toward emotional intelligence is self-awareness. Leaders have to realize that we can develop our emotional intelligence and improve our leadership communication abilities by understanding our strengths and weaknesses first.
 
Motivating and Mentoring: Leaders need to be particularly sensitive to the feelings of others and be able to establish ways to motivate and guide them that work with our personality and with theirs. Today it is a necessary part of doing business in all professions. By making the time to network, we learn and find new opportunities that help us build the relationships that may be essential to advance in many career areas.
 
Question
1. What is Emotional intelligence?
            Emotional intelligence (EI) is the ability to understand and manage both your own emotions, and those of the people around you. People with a high degree of emotional intelligence usually know what they're feeling, what this means, and how their emotions can affect other people.
 
2. What is Emotional intelligence in Leadership?
            1. Self-awareness: If you're self-aware, you always know how you feel. And you know how you’re emotions, and your actions, can affect the people around you.
            2. Self-regulation: Leaders who regulate themselves effectively rarely verbally attack others, make rushed or emotional decisions, stereotype people, or compromise their values. Self-regulation is all about staying in control.
            3. Motivation: Self-motivated leaders consistently work toward their goals. And they have extremely high standards for the quality of their work.
            4. Empathy: For leaders, having empathy is critical to managing a successful team or organization. Leaders with empathy have the ability to put themselves in someone else's situation. They help develop the people on their team, challenge others who are acting unfairly, give constructive feedback, and listen to those who need it.
            5. Social skills: Leaders who have good social skills are also good at managing change and resolving conflicts diplomatically. They're rarely satisfied with leaving things as they are, but they're also not willing to make everyone else do the work. They set the example with their own behavior.
 
3. Describe Motivate and Mentor?
            Motivating is the management process influencing people’s behavior based on this knowledge of what makes people “tick”. Motivating and motivation both deal with the range of conscious human behavior somewhere between two extremes - reflex actions and learned actions.
 
            Mentoring is usually a formal or informal relationship between two people a senior mentor and a junior protégé. Mentoring has been identified as an important influence in professional development in both the public and private sector. The war for talent is creating challenges within organization not only to recruit new talent, but to retain talent. Benefits of mentoring include increased employee performance, retention, commitment to the organization, and knowledge sharing.
 



 

No comments:

Post a Comment