For leadership communication, emotional intelligence and cultural
literacy are as important as the strategy, writing, and speaking skills.
Besides, they are necessary skills that allow you to interact with and lead
others effectively, and key to interacting with others and managing
relationships successfully is communication.
Strong emotional intelligence and outstanding interpersonal skills are
important qualities needed in a good leader. Emotional intelligence allows the
leader of a group to communicate and connect with others effectively. The
successes of our interactions with others depend on the way we communicate with
them: The basis of any relationship is communication be it sign language, body
language, e-mail, or face-to-face conversation. To appreciate the value of
emotional intelligence the leaders must have the ability to reveal emotional
intelligence through their communication and style. Increasing our own self
awareness: The first step toward emotional intelligence is self-awareness.
Leaders have to realize that we can develop our emotional intelligence and
improve our leadership communication abilities by understanding our strengths
and weaknesses first.
Motivating and Mentoring: Leaders need to be particularly sensitive to
the feelings of others and be able to establish ways to motivate and guide them
that work with our personality and with theirs. Today it is a necessary part of
doing business in all professions. By making the time to network, we learn and
find new opportunities that help us build the relationships that may be
essential to advance in many career areas.
Question
1. What is Emotional intelligence?
Emotional
intelligence (EI) is the ability to understand and manage both your own
emotions, and those of the people around you. People with a high degree of
emotional intelligence usually know what they're feeling, what this means, and
how their emotions can affect other people.
2. What is Emotional intelligence
in Leadership?
1. Self-awareness: If you're
self-aware, you always know how you feel. And you know how you’re emotions, and
your actions, can affect the people around you.
2. Self-regulation: Leaders who
regulate themselves effectively rarely verbally attack others, make rushed or
emotional decisions, stereotype people, or compromise their values.
Self-regulation is all about staying in control.
3. Motivation: Self-motivated
leaders consistently work toward their goals. And they have extremely high
standards for the quality of their work.
4. Empathy: For leaders, having
empathy is critical to managing a successful team or organization. Leaders with
empathy have the ability to put themselves in someone else's situation. They
help develop the people on their team, challenge others who are acting
unfairly, give constructive feedback, and listen to those who need it.
5. Social skills: Leaders who have
good social skills are also good at managing change and resolving conflicts
diplomatically. They're rarely satisfied with leaving things as they are, but
they're also not willing to make everyone else do the work. They set the
example with their own behavior.
3. Describe
Motivate and Mentor?
Motivating is the management
process influencing people’s behavior based on this knowledge of what makes
people “tick”. Motivating and motivation both deal with the range of conscious
human behavior somewhere between two extremes - reflex actions and learned
actions.
Mentoring is usually a formal
or informal relationship between two people a senior mentor and a junior
protégé. Mentoring has been identified as an important influence in
professional development in both the public and private sector. The war for
talent is creating challenges within organization not only to recruit new
talent, but to retain talent. Benefits of mentoring include increased employee
performance, retention, commitment to the organization, and knowledge sharing.
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